Returns and Refunds Policy

At V8M Auto, your satisfaction is our priority. If you are not entirely satisfied with your order, we offer the following return conditions.

Right of Withdrawal

In accordance with European Directive 2011/83/EU, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal, without having to provide any justification.

Return Conditions

To be accepted, the returned product must:

• Be in its original, unused condition
• Be in its original packaging
• Include all accessories and documents provided

Non-Returnable Products

• Customized or tailor-made products
• Products unsealed for hygiene reasons
• Products clearly marked as non-returnable

Return Procedure

1. Contact us at [To be completed] indicating your order number and the reason for the return
2. We will provide you with return instructions within 48 hours
3. Ship the product to the indicated address
4. Return shipping costs are the responsibility of the customer, except in the case of a defective product or an error on our part

Refund

Once the return is received and verified, we will process the refund within 14 days using the same payment method used for the purchase.

Defective Product or Error

If you have received a defective product or one that does not match your order, please contact us immediately at [To be completed]. We will cover the return costs and offer you a replacement or a full refund.

Contact

Email address: v8m.092@gmail.com